We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be in the same condition that you received it: unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, please contact us at contact@nestorstores.com.
If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your parcel. Items returned to us without first requesting a return will not be accepted.
Please contact us at contact@nestorstores.com if you have any questions about returns.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you have received the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, such as perishable goods (food, flowers, or plants), custom products (special orders or personalised items), and personal care goods (beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Notwithstanding the above, if the goods are being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
As mentioned above, the item must be in the same condition that you received it: unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know whether the refund has been approved or not.
If approved, you’ll be automatically refunded to your original payment method within 10 working days.
Please remember that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 working days have passed since your return was approved, please contact us at leonardomenezesreis2006@gmail.com
✔️ Produto adicionado com sucesso.
✔️ Produto adicionado com sucesso.
